Welcome to Finaquatics. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making any purchase.
1. General
Finaquatics is an online store offering aquarium fish, aquatic plants, and aquarium accessories. By using our website, you confirm that you are at least 18 years old or using the site under parental supervision.
2. Products & Availability
All products listed on our website are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.
Live fish and plants are natural products, and slight variations in size, color, or appearance may occur.
3. Pricing & Payments
All prices are listed in INR (₹) and are subject to change without notice. We accept secure payments through trusted payment gateways.
Finaquatics is not responsible for any additional bank charges or transaction fees.
4. Shipping & Delivery
We do not provide shipping across all locations in India. Delivery is available only in selected serviceable areas.
Customers are advised to confirm availability of delivery to their location before placing an order.
Shipping timelines may vary depending on the location and product type.
5. Live Fish & Plant Policy
Live fish and aquatic plants are sensitive and require proper care. Customers must ensure proper tank conditions before ordering.
We are not responsible for issues caused due to:
Improper tank setup
Water quality problems
Incompatible fish combinations
6. Returns & Refunds
Due to the nature of live products, we do not accept returns once the order is delivered.
In case of damage or incorrect product received, customers must contact us within 24 hours with proper proof (images/video).
Refunds or replacements will be provided at our discretion.
7. User Responsibilities
Users agree not to misuse the website or engage in any fraudulent activities. Any violation may result in termination of access.
8. Intellectual Property
All content on this website including images, text, and branding belongs to Finaquatics and may not be copied or used without permission.
9. Limitation of Liability
Finaquatics shall not be held liable for any indirect or consequential damages arising from the use of our products or website.
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Contact Us
📧 Email: info@finaquatics.com
📞 Phone: +91-9354096527